Stock Availability

At Cloth Dolly everything is handmade in-house, it is possible on rare occasions that an item may sell out before it can be removed from this site. We will inform you ASAP and will endeavour to complete the order or source a similar item.

Sales 

All goods will remain the property of Cloth Dolly Crafts until paid for in full.

Description of Goods

 Cloth Dolly Crafts try to ensure that all descriptions and photographs are true and honest. Please be aware that there may be variations in colour caused by software and monitor differences, and in this we take no responsibility, if unsure about a colour, a sample can be requested before ordering. 

Prices

All prices are accurate at the time of publication, Cloth Dolly Crafts reserves the right to alter prices at any time.

Returns

Cloth Dolly Crafts take care to produce a perfect product, we hope you will be delighted with your purchase, we understand if you want to return your item. If you wish to return your item, it must be returned within 14 days of purchase, in the condition it was sold. This will be at the buyer's own expense.

* Commissioned  items may not be returned* 

Return address for parcels is Cloth Dolly Crafts 10 West View Clara Vale, Ryton Tyne and Wear NE40 3SR

Registered Address for written communication is Cloth Dolly Crafts 10 West View Clara Vale, Ryton Tyne and Wear  NE40 3SR

Faulty Goods

If your item arrives faulty or damaged, please contact Cloth Dolly Crafts within 48hrs and a full refund or replacement will be arranged. 

 * Take a photo of the item as it helps to determine what caused the problem, attach this to your e-mail where possible*

Copyright

All content website/designs/photographs/text/pictures/products and other materials belong to Cloth Dolly Crafts and must not be used or copied/recreated by a third party under any circumstances without permission. 

Data Protection 

Under no circumstances will we pass on your information to a third party company or individual. 

Statutory Rights 

These terms and conditions do not affect your statutory rights.